![]() ![]() Keep in mind it may take a while for the update to complete - so go grab a snack and wait it out. Click the Check for updates box and if any new software is available to you, you can then proceed with the update.Scroll down a bit and you'll see Updates on the web. Plug your BlackBerry 10 device into your PC, then fire up your web browser and head to the BlackBerry Software Updates page.You'll need to be on a Windows PC for this one as well. The first method is to use the BlackBerry Software Upates page from the web. If you break anything it's not our fault :-) As always - use caution when updating your device OS. If your device is locked to a carrier there is a good chance this process won't work for you. Note here too that I did this with a factory unlocked device. You'll also need to reinstall any sideloaded Android apps you had previously after the update. Your device will restore to the factory defaults and you'll lose all of your date. This can most times be done with the SIM installed, however if you are having trouble finding any updates you may want to try removing the SIM card and then giving it a go.Īlso, be sure to do a full backup of your device before you try to update the OS. Visit for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.There are two ways to try to force a software update on your device. To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Refresh the website, click Check for Updates and follow the on-screen instructions.If using Internet Explorer, when prompted allow the “BlackBerry WebSL Browser Plug-in from ‘Research in Motion’”.If using Firefox, when prompted install the “Rim Handheld Application Loader”.When the software update has finished, your device will restart automaticallyįor those using Mozilla Firefox, or Internet Explorer 5.5 and later on a Microsoft Windows PC, you can check for and install updated BlackBerry 10 device software using your browser.Click Check for Updates and follow the on-screen instructions.If you haven’t already, download and install BlackBerry followed by completing the steps below. When the software update has finished, restart when promptedĭepending on the size of a BlackBerry 10 update, or personal preference, you can update your device software using BlackBerry Link for Windows, or Mac OS X.If an update is available, tap Update to start the update process. ![]() Tap Settings followed by Software Updates.On the home screen, swipe down from the top bezel.If your wireless provider requires your device to be on a Wi-Fi network to download the update, but you don’t have access to a Wi-Fi network, you can update your device software using BlackBerry Link instead. This also helps to avoid data charges when using the mobile network only Since some software updates can be pretty big, connect to a Wi-Fi network first which can help speed up your download. The first method is checking for, and installing, updated BlackBerry 10 software using your device. If your device is setup with enterprise email, contact your IT department for guidance on how to update your device software before using any of the methods listed below.So, if you do not see an update that a friend was able to install on their device, it may be a result of them using a different wireless provider, or purchasing the device from. BlackBerry 10 OS update availability can be controlled by your wireless provider.For help performing a backup, check out the BlackBerry Link user guide ( PC, Mac) ![]() Before installing any software updates, make a backup of your device using BlackBerry Link to ensure your data can be restored in the event of an issue.Here’s a quick overview of each method so you can ensure your device is the running the latest version of BlackBerry 10īefore we begin, here are three important things you should know: Whether it’s using your device, BlackBerry Link or a web browser on a Windows PC, updating your device software couldn’t be easier! ![]() Did you know that BlackBerry 10 provides three different methods of updating your device software? ![]()
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